Returns & Exchanges
At Spanish Pig, we take great pride in the quality of our gourmet Spanish products and want you to be completely satisfied with your order. Due to the perishable nature of many of our items, we offer a specialized return process to ensure food safety and customer satisfaction.
Return Process
- 1.Inspect Your Delivery
Upon arrival, please inspect your package immediately for any signs of damage or missing items, especially for temperature-sensitive products like jamón or cheeses.
- 2.Contact Support
If there is an issue with your order, email our team within 48 hours of delivery with your order number and clear photographs of any damaged goods or packaging.
- 3.Evaluation and Approval
Our team will review your claim to determine if a return, replacement, or store credit is appropriate based on the condition and type of the food item.
- 4.Resolution
Once approved, we will process your refund to the original payment method or ship a replacement product at no additional cost to you.